Terms & Conditions
Effective Date: May 17, 2026
Last Updated:
Welcome to J & G Product Solutions llc (“we,” “us,” or “our”). By accessing or using our website, www.Painters-Pal.com, or engaging in our products and services (collectively, the “Services”), you agree to comply with and be bound by these Terms and Conditions (“Terms”). If you do not agree, please discontinue use of our Website and Services.
1. General Use and Eligibility
Our Website and Services are intended for individuals who are 18 years or older and legally capable of entering binding agreements.
You agree to use our Services solely for lawful, non-infringing purposes and in compliance with all applicable laws.
We reserve the right to refuse or discontinue service to anyone for any reason, including suspected misuse, illegal activity, or violation of these Terms.
2. Ordering and Payments
Orders may be placed through our Website, email, or direct quote.
All orders require payment in full before production begins unless otherwise agreed in writing.
Pricing, materials, and production timelines are subject to change without prior notice.
It is your responsibility to review and confirm all details—including dimensions, materials, and designs—before production approval. Once approved, orders are final and non-refundable.
4. Lead Times and Production Schedule
Estimated production times are provided as a courtesy and may vary depending on material availability, order volume, and printer capacity.
We make every effort to meet estimated completion dates but do not guarantee turnaround times.
Expedited service requests may be subject to additional fees.
5. Shipping and Risk of Loss
Orders are carefully packaged prior to shipment. However, once a package is transferred to a carrier, risk of loss or damage passes to the customer.
We recommend selecting insured shipping if protection against transit damage is desired.
Claims for shipping damage should be filed directly with the carrier, though we are happy to provide documentation or assistance.
6. Intellectual Property
All website content—including graphics, text, images, and logos—is owned by J & G Product Solutions llc and protected under U.S. intellectual property law.
7. Warranties and Service Disclaimer
All products and services are provided “as is” without express or implied warranties, including warranties of merchantability, fitness for a particular purpose, or non-infringement.
We make no guarantee regarding structural integrity or durability,
Variations in color, texture, or finish are expected due to material behavior and environmental conditions.
8. Limitation of Liability
To the fullest extent permitted by law, J & G Product Solutions llc shall not be liable for any indirect, incidental, consequential, or punitive damages arising from the use of our Products, Services or Website.
In no event shall our total liability exceed the amount paid for the specific order giving rise to the claim.
9. Indemnification
You agree to indemnify and hold harmless J & G Product Solutions llc, its owners, and employees from any claims, damages, liabilities, or expenses (including legal fees) arising from:
The use of products,
Violation of these Terms or misuse of our Services.
10. Cancellations and Refunds
Orders may be canceled only before production begins.
Once production has started, all sales are final.
Refunds, if issued, are at our sole discretion and may include deductions for materials, labor, or administrative costs incurred prior to cancellation.
11. Third-Party Links
Our Website may include links to third-party resources or external sites. These links are provided for convenience only. We are not responsible for their content, availability, or data practices.
12. Governing Law and Venue
These Terms are governed by the laws of the State of South Carolina, without regard to conflicts of law principles.
Any disputes shall be resolved exclusively in the courts of Spartanburg County, South Carolina, and you consent to personal jurisdiction in those courts.
13. Modifications to These Terms
We may revise or update these Terms from time to time. The latest version will always be posted on our Website with the updated effective date.
Your continued use of our Services after such updates constitutes your acceptance of the revised Terms.
14. Contact Information
For questions about these Terms or our Services, contact us at:
J&G Product Solutions llc
📧 Email: JGproductsolutions@gmail.com
🌐 Website: www.Painters-Pal.com